Cancellation Policy

At Voketex, we understand that circumstances may change and you may need to cancel your order. We have a flexible cancellation policy in place to accommodate your needs.

Cancellation Eligibility

To be eligible for cancellation, your order must not have been processed and shipped. If your order has already been shipped, please refer to our Return & Refund Policy for information on how to return the item for a refund.

Cancellation Process

To cancel your order, please contact our customer support team at [email protected] as soon as possible. Our team will make every effort to accommodate your request. However, please note that we cannot guarantee the cancellation of an order once it has been processed and shipped.

If your order has not yet been processed and shipped, we will cancel it and issue a full refund to the original payment method used for the purchase within 4-10 business days.

If your order has already been processed and shipped, it may not be possible to cancel it. In this case, please refer to our Return & Refund Policy for information on how to return the item for a refund.

Customer Satisfaction

At Voketex, customer satisfaction is our top priority. If you have any questions, concerns, or need to cancel your order, please don’t hesitate to contact our friendly customer support team at [email protected]. We are always here to assist you.

Thank you for choosing Voketex for your shopping needs.

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